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Benefit from preferential rates all year round. Become a member of the Fantastic Club and get 15% OFF on carpet cleaning and all other services.
To request your membership simply select the discounted ‘Get Member price’ link when filling in the online booking form.
*The minimum for the service is $85
Fantastic Cleaners Melbourne is one of the well-known domestic help providers in the city. Our carpet cleaning and stain removal services are highly sought after, thanks to the advanced equipment and techniques they incorporate.
We also specialise in rug and mat cleaning, by employing only gentle to the fabric cleaning detergents.
We use a highly efficient hot water extraction carpet cleaning machine. It rinses your carpeted areas with hot water and a cleaning solution designed for the specific fabric. Then it extracts the moisture (up to 95%) along with the dissolved dirt and grime. It’s an effective stain removal method, because it can reach deep into the fabric and take care of stains settled in the padding.
Hot water extraction (also known as steam cleaning) is suitable for most types modern synthetic carpeting, high-traffic areas around the house, carpets in commercial buildings, and items which are deeply soiled and affected from stubborn, old stains. The drying time after a steam clean is between 2 and 4 hours, depending on the room temperature.
You can easily check the quality of your carpeting and rugs by folding the back side of the carpet onto itself, and checking the density of the yarns at the fold. If you can see a lot of the backing through the yarns, then the carpet is low quality.
The rug sanitation process depends on the type of rug you have and the fibre.
Silk, cotton and synthetic rugs require a standard cleaning procedure. It includes an inspection of the rug, pH testing of all the stains, dry vacuuming, an initial washing and pre-treating of any stubborn marks and agitation using a rotary brush. Then the cleaners apply either hot water extraction or dry cleaning. Oriental, Persian, shag and silk rugs may require some additional care, like using a special rug cleaning detergent, or grooming after the whole process is done.
The technicians hired by Fantastic are fully trained. They patch-test and determine the most suitable cleaning solution for your rug cleaning service, to ensure the fabric won’t get damaged. They use safe shampoos and detergents, which are not harsh on the fabric or your home environment. The procedure freshens up and rejuvenates the colours of all kinds of mats and rugs.
Spills and food drops happen all the time, especially with kids around the house. We provide solutions, which will help you protect your carpet from such accidents. Our stain repellent option works like magic at keeping the stubborn stains at bay.
The best time to apply the Scotchgard Protector is right after the hot water extraction clean. It helps keep spills from becoming hard-to-remove stains.
Contact us now and ensure your floor covering is professionally cleaned with our carpet steaming services in Melbourne.
A: The duration of the carpet cleaning service depends on the general condition of your carpets and rugs, the total size of carpeting which needs to be cleaned, and the type and size of the stains, if there are any. If you’ve tried to remove the stains yourself, this can also prolong the time the technicians will need to clean them properly. Some average time values are: 30-40 minutes for one bedroom, 50-60 minutes for two bedrooms, and around 70-80 minutes for two bedrooms and a hall or stairs.
A: We use tested cleaning products in all our work, they are eco-friendly, biodegradable and allow us to get rid of all kinds of stains without increasing your carbon footprint. There are no toxic fumes generated during the process of cleaning, and all the formulas are constantly monitored for quality and for their environmental impact. We use products which are safe for you, your kids and pets at home, as well as for the clients and employees at your workplace, and for Mother Nature in general.
A: Well, this depends on how much foot traffic they are getting. However, we'd say at least once every six months is a good practice.
A: It really depends on the type of carpet fabric, the ventilation in the room, as well as the pile type and thickness. The regular carpets usually dry for around 3-4 hours, while wool carpets can take up to 6 hours to dry, especially if they are furry. If the conditions in the room seem to make drying difficult, the carpet cleaning technician can bring an air mover (for free) to speed up the drying process.
A: Yes, all our technicians are background checked and fully insured with Public Liability.
A: No, our advanced equipment allows us to clean your carpet and rugs right where they are.
A: Yes, the carpet cleaning technician will carefully examine your item and implement the most suitable cleaning method in order to deodourise it effectively.
A: Pet accidents are a very common reason why people book our services. The alkaline salts in pet urine absorb moisture from the air and they never truly dry, no matter how hard you blot, and spraying these stains with air fresheners and other fragrant cleaning products doesn’t really help with the smell, it makes it even stronger. For pet stains and other similar types of spots, we will start by applying some Stain Pro, which is a heavy-duty water and solvent based alkaline protein spotter for blood, vomit, urine, wine, ink and most food-based stains. Then we would recommend steam cleaning, if the carpet type allows it.
A: It’s not included in the general carpet cleaning service, but if you have a problem with fleas or any other kind of pests in your carpets and home, we have a great team of pest controllers we can arrange for you. Just give us a call to discuss the details.
A: Our technicians can move some smaller pieces of furniture out of the way, like coffee tables or chairs. But if you want the carpets below big segments, wardrobes and other massive pieces to be cleaned as well, you should prepare the area in advance. Otherwise they can also clean around these, it’s not a problem.
A: Yes, this service can be booked for pretty much any office and commercial venue.
A: Yes, simply visit our Fantastic Club page and find out more about all the amazing benefits it brings you.
A: Basically, a special substance is applied on the pile of the item. So when a spill occurs, it does not allow for the stain to settle and cleaning is much easier afterward.
A: While we would love to give you a complete guarantee every single time, carpet stains are not an exact science, and sometimes if the carpets are too heavily soiled and the stains have reached the padding, they can reappear on the surface after some time. In such hard cases our technicians do their best to remove as many stains as possible, but we can’t provide a 100% guarantee that the carpet will look the same way it did when you bought it. We provide many tips and options to protect your carpets from future stains, though. This will help you enjoy them for longer.
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