1. You can easily make an appointment online
All you need to do is to enter your postcode and follow the steps of our online booking form. You will easily set up all your preferences and make an appointment. It takes just a few moments that find the perfect time slot that works for you. When the time for your service comes, we will send a fully equipped technician to complete the job.
2. Done by insured and experienced cleaning technicians
We work with in-house cleaning professionals who are knowledgeable and experienced. They bring everything necessary to restore the freshness of your carpets and rugs. All specialists are insured, uniformed, and aim to bring you the best results possible.
3. Using the most effective cleaning methods
You might think that we take the carpets away to wash them somewhere but that is indeed not the case. There is no need to have your carpets lifted off the floor thanks to the advanced equipment we use. All work is done on-site, the carpeting is thoroughly refreshed and brought to a near dry state thanks to our advanced equipment.
4. Cleaner indoor air
Did you know that stepping onto a stale carpet releases an invisible cloud of dust particles into the air? That is why deep cleaning your carpets every now and then comes with the benefit of a healthier home environment. The cleaning methods we use remove pretty much all of the unsanitary agents such as dust particles and dust mites. This is particularly helpful for people who experience breathing problems.
When your carpet cleaning technician arrives, please make sure to provide them with unobstructed access to your carpeting. Before they begin the deep cleaning procedure, they will carefully examine your items and pretreat any existing stains. We use special detergents for specific substances to ensure complete removal of the stains. In order to bring you that oh-so-fresh feeling of a perfectly clean carpet, we resort to a method that is known as hot water extraction. It is often confused with steam cleaning but we assure you that it is far superior.
HWE requires a special machine that ejects hot water under high pressure. The technician slides the nozzle of the machine over the pile of the carpet and the pressurised water dislodges the accumulated unsanitary agents along with a brush attachment. At the same time, a powerful suction attachment works to remove the released water (along with the grime). This happens simultaneously and it is actually quite fascinating to watch, brighter carpets that haven’t been deep cleaned for a while will miraculously change colour in front of you.
A: It really depends on the type of stain. Keep in mind some substances such as paint and acid will permanently damage the carpet so there is no chance of recovery. However, if we are dealing with general household stains such as those from food and spilt drinks, then we might be able to restore the carpeting. However, rest assured that if our methods are unable to remove the stains you are dealing with, then probably nothing else will.
A: Yes, you can. But if you would like to change your appointment or cancel it entirely, we urge you to do so at least 24 hours before the time appointed. This way you will avoid the cancellation fee that we issue. Please make sure to check our cancellation policy for more details.
A: The methods we use are suitable for most types of carpets and rugs but some items are too delicate to be deep cleaned the way we do it. However, rest assured that your technician is aware of this and won’t proceed with the cleaning in case the item in question is too fragile.
A: It all comes down to the foot traffic that they receive. However, with time, carpeting accumulates a lot of dust regardless of foot traffic. Our general recommendation is once every six months.